Privacy policy

Thank you for visiting our Website and for using our services!  We appreciate every collaboration and every customer thus we are committed to safeguarding the privacy of your personal data seriously. We aim not only to process and maintain your personal data fairly and lawfully, but also to communicate this as transparently and clearly as possible.

This Privacy Policy contains the following information:

  • types of personal data we process;
  • purposes of the processing of personal data;
  • legal basis for the processing of personal data;
  • data retention periods;
  • and other relevant information relating to the processing of your personal data.

Please read this document carefully because each time you visit the Website https://shinylabyrinths.com/, regardless of the device you are using to do so, or use our services, you agree to the terms and conditions described in this Privacy Policy. If you do not agree to these terms and conditions, we regretfully request that you do not visit our Website or use our content and/or services. 

This Privacy Policy is subject to change without notice, so please check it each time you visit our Website. 

ABOUT US 

Our contact details:

  • UAB “Visi miškai”
  • Legal entity code: 182924336
  • VAT code: LT829243314
  • Office address: Nemuno g. 28, Žeimių k., LT-20326 Ukmergės r.
  • : +37065505515
  • E-mail: info@shinylabyrinths.com

If you are under the age of 14, you can contact us and use our services, but you cannot provide us with your personal data for direct marketing purposes (e.g. to subscribe to newsletters) unless you have the consent of your parents or other legal guardians. 

TYPES OF PERSONAL DATA PROCESSED AND PURPOSES OF THE PROCESSING

For the purposes of concluding service agreements and other types of agreements, fulfilling our contractual obligations or administering our clients, we may collect the following information:

  • Name and surname;
  • Personal identification code;
  • Residential address or registered office address;
  • Bank account number;
  • The number of your Individual Activity Certificate or Business Licence;
  • Name of the company, institution or organization that you represent and your job position;
  • E-mail address;
  • Phone number; 

For the purposes of administering the e-shop and completing customer orders, when purchasing without registration, we may collect the following information: 

  • Name and surname;
  • Phone number;
  • E-mail address;
  • Address for delivery;
  • Company name and other additional information (we don’t require this data, you can provide it if you choose)

For the purposes of administering the e-shop and completing customer orders, after the customer registers on the Website, we may collect the following information: 

  • Name and surname;
  • Phone number;
  • E-mail address;
  • Address for delivery;
  • Company name and other additional information (we don’t require this data, you can provide it if you choose)

If you are a winner of contests, promotions or other games we organise on social networks, we may collect the following information:

  • Name and surname;
  • Phone number;
  • The address to which we will send the winning prize;
  • For video surveillance purposes, we may collect the following information:
  • Video data of persons entering the surveillance field;
  • For the purposes of your requests, inquires, questions, and complaints, we may collect the following information:
  • Name
  • E-mail address;
  • Phone number;
  • The content of the request, inquiry, or complaint and the information related to that inquiry;
  • Communication;

For the purposes of your requests, inquires, questions, and complaints, we may collect the following information:

  • Name of the company, institution or organisation you represent and your position;
  • E-mail address;
  • Phone number;
  • The content of the request, inquiry, or complaint and the information related to that inquiry;
  • Communication;

For the purposes of direct marketing, seeking to inform you of relevant information, news about ourselves and our services, we may collect the following information:

  • Name and surname;
  • E-mail address;
  • Phone number;

If you decide to contact us (by email, telephone, or social media), we will record the fact that you contacted us and may save the content of the communication along with your contact details and our responses.

Information on how you use the features available on our Website.

If you visit our Website, we also collect information that reveals patterns of use of our services or information relating to the automatically generated Website traffic statistics. To learn more, see our Cookie Policy.

You may choose not to provide us with certain information, but in that case, we may not be able to provide you with our services because we will not be able to ensure proper quality of our services. We emphasise that we do not collect or process excessive personal data. All data we collect is necessary to ensure the proper and customized provision of services.

LEGAL BASIS FOR THE PROCESSING OF YOUR PERSONAL DATA AND RETENTION PERIODS

 For the purpose of concluding service agreements or other types of agreements, fulfilling our contractual obligations and administering our clients, we may collect data:

  • for the performance of a contract (Article 6(1)(b) of the Regulation)
  • for compliance with a legal obligation (Article 6(1)(c) of the Regulation)
  • for the purposes of legitimate interests (Article 6(1)(f) of the Regulation)

We retain this type of data for a period of 10 years following the expiration of a contract or the date of the last cooperation or contract negotiations.

For the purposes of administering the e-shop and completing customer orders, we may collect data:

  • for the performance of a contract (Article 6(1)(b) of the Regulation)
  • for the purposes of legitimate interests (Article 6(1)(f) of the Regulation)

We retain this data for a period of 3 years from the date of the customer’s last use of the e-shop services or Website content.

If you are a winner of contests, promotions or other games we organise on social networks, we may collect data:

  • for the performance of a contract (Article 6(1)(b) of the Regulation)
  • for the purposes of legitimate interests (Article 6(1)(f) of the Regulation)

We retain this data until the transaction is completed. 

For the purposes of your requests, inquires, questions, and complaints, we may collect data:

  • for the purposes of legitimate interests (Article 6(1)(f) of the Regulation)

We retain this data for a period of 10 years after the date of your last inquiry. 

For the purposes of direct marketing we may collect data:

  • for the purpose of your consent (Article 6(1)(a) of the Regulation)
  • for the purposes of legitimate interests (Article 6(1)(f) of the Regulation)
  • on the basis of Article 69 of the Law on Electronic Communications of the Republic of Lithuania, which provides that:

“a person who, in the course of providing services or selling goods in accordance with the procedure and under the conditions laid down by the Law on the Legal Protection of Personal Data, receives e-mail contact details from its customers, may use these contact details for the marketing of its own similar goods or services, where customers are given a clear, free and easily enforceable opportunity to object to or opt-out of such use of their contact data for the purposes set out above, where such data are collected and, where the customer has not initially objected to such use, at the time of sending each message“.

We retain this data for a period of 5 years from the date of receipt of the consent, and in the case of direct marketing carried out in accordance with Article 69 of the Law on Electronic Communications of the Republic of Lithuania – until the person expresses his/her disagreement with the direct marketing. Please note that you can do this at any time by contacting us at info@shinylabyrinths.com

 WHO WE SHARE YOUR PERSONAL DATA WITH

 We only disclose your personal data to reliable third parties in order to ensure the quality of our services and the proper fulfilment of the purposes for which we process personal data. Specifically, your data may be made available to the following third parties:

  • Google (Google Analytics and AdWords services), data is transferred to the USA. Your data is protected under the Privacy Shield programme, learn more about it here;
  • Linkedin data is transferred to the USA. The data is protected under the Privacy Shield programme;
  • Facebook, Inc. transfers data to the USA. The data is protected under the Privacy Shield programme, learn more about it here;

For our partners providing delivery services, and these are:

    • DHL: get acquainted with their Data Protection Policy here

For our partners who provide e-banking, e-payment and payment services, including:

  • Paysera:learn more about their Privacy Policy here;
  • Paypal:learn more about their Privacy Policy here;
  • For our partners providing information technology, electronic communications, advertising, auditing, legal and other services;
  • For State and law authority agencies.

We will only provide all of your personal information to all of these service providers to the extent necessary to perform a particular service.

HOW WE PROTECT YOUR PERSONAL DATA

Yes, we take all reasonable steps to protect your information, but no website, no online transaction, no computer system and especially no wireless connection is completely secure. And while we are committed to making every effort to protect your personal data, we cannot guarantee the absolute security of your personal data transmitted on our platform. By transmitting any information, you assume the risks associated with its transmission. Upon receipt of your personal data, we will apply strict procedures and security measures regarding such data.

YOUR RIGHTS

Each Data Subject, i.e. each of you whose personal data we process, shall have the following rights:

  • To request confirmation as to whether we process data relating to you and, if we do, to request access to the data processed and the information relating to it;
  • To request us to rectify or, depending on the purposes of the processing of the personal data, to supplement incomplete personal data;
  • To request the deletion of information we hold about you if we have used it unlawfully;
  • To request us to restrict the processing of your personal data if you contest the accuracy of the data or object to the processing, if you object to the erasure of your unlawfully processed data, or if you need the data to assert, exercise or defend legal claims;
  • To request us to transfer/receive the data that you have provided to us under a contract or with your consent and that we process by automated means in a commonly used electronic format;
  • To refuse or withdraw your prior consent to the processing of your personal data where such data is processed or intended to be processed for the purposes of direct marketing, including profiling in relation to such direct marketing;
  • To object to the use of personal data where this is based on our legitimate interests or those of third parties;
  • To file a complaint with the State Data Protection Inspectorate (see www.ada.lt).

If you no longer want your personal data to be processed for direct marketing purposes or have any other request or issue regarding the processing of your personal data, please send us an email at info@shinylabyrinths.com

COOKIES

This Website uses the following types of cookies: strictly necessary, functional, analytical and target-oriented (commercial) cookies to help display our Website and to ensure its functionality and ease of navigation. For more information on how these cookies work, please visit www.cookiecentral.com.

The information related to cookies is not used to identify you personally and the data collected is under our control. Such cookies may be used for the following purposes:

  • to ensure proper functioning of the Website;
  • to anonymously gather statistics on your browsing behavior and find out which entries on our Website you viewed;
  • to save your preferred settings for the Website;
  • to gather reliable information on the use of our Website which enables us to determine whether the Website meets user needs and to improve it accordingly; 

The legal basis for the processing of data generated by the use of cookies is the legitimate interest of the Company. We do not link our users’ IP addresses and email addresses to any personally identifiable information. This means each visit session will be recorded, but the user that entered https://shinylabyrinths.com/ website will remain anonymous.

Strictly mandatory, functional, and analytical cookies are a condition of using our website. If you reject these types of cookies, we cannot guarantee the smooth running of the website.

MANAGING AND DELETING COOKIES

 When you use a browser to access the content on our Website, you can always configure your browser to accept all cookies, to reject all cookies, or to notify you when a cookie is downloaded. Each browser is different, so check the “Help” menu of your particular browser to learn how to change your cookie settings. The operating system of your device may have additional cookie controls. If you do not want information to be collected via cookies, you can use a simple procedure in most browsers that allows you to stop using cookies. To learn more about managing the cookies, please visit: http://www.allaboutcookies.org/manage-cookies/.

  Descriptions of cookies used on our Website

Cookie category Cookie name Cookie purpose Cookie storage period
Strictly necessary cookies cookies_choice Used to select settings to give consent for cookies Valid for 1 month
Functional cookies
Analytical cookies _ga

_gid

_gat

Google Analytics cookies used for the sole purpose of evaluating your browsing habits on the Website. Please note that we have enabled IP anonymisation, which means that Google will truncate your IP address to ensure anonymity. Google Analytics Privacy Policy Valid for 2 years

Expires at the end of session

Expires at the end of session

Target-oriented (commercial cookies)

 Our Website may contain links to other websites run by individuals, businesses or organizations. We would like to point out that we shall not accept any responsibility or liability for the content or privacy practices of such websites. Therefore, if you follow a link from our Website to other websites, you should check their Privacy Policy separately.

CONTACT US

Privacy policy is not clear? Do you have any questions, requests, complaints? Let’s talk about it! Send us an email at info@shinylabyrinths.com

 

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